MiCloud Connect

  • Work from Anywhere

With Mitel hosted PBX phone systems, you can practically take your system on the go with our smartphone mobile application. With it, you can keep working away from the office without sacrificing your in-office functionality.

  • Easy to Use, Simple to Manage

The modern, intuitive user interface makes is easy for end users and admins to get work done fast with single click functionality, a seamless experience across devices and real-time management - minimal training required!

  • Implement with Minimal Disruption

Plug-and-play functionality paired with our team of experts ensures a smooth transition, so you can make the switch quickly and confidently.

  • Evolve as Needs Change

Flexible service plans ensure you are never overpaying for features you don’t use and give you the power to add functionality and upgrade permissions as business needs change

Custom Communications

Heritage Telecom can help customize a system to fit your needs. We offer options like: Hybrid, VoIP and Cloud systems. We are experienced with Mitel, Toshiba, Digium, Avaya (new) Engenius and even legacy equipment such as Nortel, Avaya (old) and other analog/digital phone systems.

Carrier Analysis

We will help you evaluate your line/service providers.  Whether you are looking for the best service available or just looking to cut cost, Heritage Telecom will provide you with the best options for your business.

Service, Support & Training

Do you have an emergency?? We offer a 3-hour response time on major service outages! Our staff is trained and certified on all equipment in our product line to ensure professional and quality support. We stand behind our performance and take pride in your satisfaction.

Since 1993

Telephone Support Systems a Heritage Telecom company is located in Gaylord, MI. We serve all of Michigan and have many partners around the United States. We provide only those products that have passed the TSS test of experience, sales, support, technical training, longevity, and financial responsibility from the product manufacturer. Accordingly, we can supply our customers with reliable communication products that stand the test of time.